12p Privacy Policy - Protecting Your Information and Privacy
Information Collected
We collect various types of information to provide the best service to 12p users, including:
- Account information such as name, email address, phone number, and registration details;
- Device and browser information to ensure the best mobile experience;
- Local payment information in Malaysian Ringgit (MYR) for deposits and withdrawals;
- Cookies and tracking technologies for usage analysis and personalisation;
- Platform usage data to improve our services and understand user behavior.
Purpose of Information Use
Information collected is used for:
- Account management and user verification;
- Personalizing your gaming experience based on your interests and activity;
- Securely processing payment and withdrawal transactions;
- Sending important communications including promotional offers and support;
- Complying with local laws and regulations in Malaysia.
Cookies & Tracking
12p uses cookies to save user preferences and improve site navigation. You can adjust cookie settings via your browser, but this may affect some platform features.
Data Storage & Security
We adhere to high security standards to protect your personal data from unauthorized access. Data is stored with encryption and secure servers, with regular security audits.
Sharing Information with Third Parties
We do not sell your information to third parties. Data may be shared with selected partners such as payment providers and support services under strict confidentiality and data usage agreements.
User Rights
Users have the right to:
- Access personal information we hold;
- Request correction of inaccurate data;
- Requesting data deletion in accordance with applicable laws;
- Withdraw consent for data use at any time, understanding its impact on service;
Policy Changes
12p reserves the right to update this privacy policy from time to time. Any changes will be notified via the website. Continued use after changes indicates your acceptance of the new terms.
Data Security & Contact Us
We take proactive measures to ensure your data security remains protected and are ready to assist with any privacy concerns. Contact 12p customer support for further help.